Frequently Asked Questions
How can I see the rental product in person?
In central Arkansas, you can set up an appointment to view our warehouse showroom at 5708 Warden Road in Sherwood, AR that is located behind the Hank's Furniture Home Office. Contact Charla Boatright to make an appointment at 501-542-1000 ext. 353, or by email at firstname.lastname@example.org. In Northwest Arkansas we have a sampling of rental product set up inside of the Hank's Furniture Store at 4308 Pleasant Crossing Blvd, Rogers, AR. The rental display can be seen anytime during regular store hours, Monday through Saturday 10am - 8pm, and Sunday noon - 6pm.
When do I need to pay for the rental?
We require a 50% non-refundable deposit to hold the merchandise you have selected for your event date. The remaining balance is due no later than 7 days prior to delivery.
How much do you charge for delivery and pick up?
Our minimum delivery and pick up fee is $89.95 round trip. The delivery fee will vary depending on how much product is being rented, the location of delivery, and time of day for delivery and pick up. Normal delivery and pickup hours are Monday through Saturday, 9am - 6pm. Delivery and pick up at other times can be arranged for an additional charge.
Do you have a minimum order requirement?
No, we will accommodate any size event, small or large!
If I have an outdoor event and it rains, do I need to bring everything inside?
Yes. It is your responsibility to keep all rental furniture dry and damage-free.